Knowledge Management Workflow

Key Benefits

  • Reduce loss, incidents and cost and improve overall business performance with improved training and awareness of corporate procedures and policies
  • Reduce the cost of knowledge transfer with the portal and best practice features
  • Avoid costly incidents and loss and improve business performance with a growing and retained corporate best practice knowledge base
  • Improve operational efficiency by providing all users with the right information instantly and when it is needed
  • Improve overall performance by providing consistent and corporate-wide policies, procedure, noticeboards and resources
  • Increase efficiency by providing employees with a user-specific dashboard highlighting their actions, tasks, responsibilities and training needs
  • Reduce cost and improve efficiency with company-wide communication and information management tools

Overview

The Knowledge Management Workflow has a suite of features that ensures all users have instant access to all the information needed for their roles within your business. With powerful training management features and user-specific responsibilities notification and reporting, this workflow provides instant visibility of all of a user’s training needs, tasks, and responsibilities.

As a central feature of the Knowledge Management Workflow, the ‘dashboard’ is a customizable noticeboard that ensures all users are aware of the tasks, actions and documents that they are responsible for or need to be aware of. The dashboard also provides user-specific traffic light performance and compliance scorecards and keeps users up-to-date with news, events and alerts.

Resource features allow users to share information and enable executives and senior managers to set, communicate and monitor compliance with policies, procedures and guidelines. This Resources library also provides easy access to best practice, corporate guidance and provides all the features necessary to document, retain and share your business’s expanding knowledgebase of experience and expertise.

Communication and people search tools make it quick and easy to locate and connect with other users within your business, ensuring that you have the ability to continuously improve and build on past learning.

Learn more about where you would use this workflow and the high-level features it offers you.