Incident Management Workflow - Detailed
The Incident Management Workflow is one of Entropy® Software ’s five key workflows. It manages all incidents, from workplace injuries to environmental spills through to quality deficiencies, security holes and supply chain breaches. It provides a comprehensive set of features for documenting, reporting and investigating injuries and incidents.
Use Incident Management Workflow for:
- Managing environmental and health & safety incidents across your business
- Managing investigations and tracking corrective and preventative actions
- Root cause analysis
- Reporting to regulatory authorities
- Automatically tracking and reporting key performance indicators such as: incidence rates, lost time, injury frequency rate
- Regulatory/legislative compliance management
The Incident Management Workflow of the Entropy Software provides you with extensive features to manage all incidents. Here is a list of some of the high-level features of the workflow and its accompanying base system.
Incident Management Workflow – High-Level Features
- Incident logging
- Detailed data collection
- System reminders and notifications
- Investigation & root cause analysis
- Corrective action tracking
- Flexible category creation
- Statistics reporting
- Site and group reporting capabilities
- Reference related records (risk assessment, regulations, actions)
- Automatic feed to monitoring KPIs
Base System – High-Level Features
- 100% web interface
- User-centric Dashboard (responsibilities, documents, performance, reports)
- Easy to use, intuitive interface
- Secured system access
- Cross-system reporting
- Ad hoc query, search and report building capabilities
- System notifications (e-mail and reports)
- Record referencing features
- 20+ languages
- Configurable interface
These and more features provide you with the ability to manage all incidents.
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